Privacy & Security

Win016's Privacy Policy — Your Information Is Protected

Your personal information is completely safe at win 016. This Privacy Policy explains in plain terms how we collect, use, and protect your data.

Last Updated: January 2026
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Our Commitment

Why Is Your Information Safe at win 016?

A quick overview of our core privacy principles

SSL Encryption Protection

All pages and transactions on win 016 are secured with 256-bit SSL encryption, keeping your data fully protected during transmission.

Never Sold to Third Parties

Your personal data is never sold to third parties. win 016 uses data solely to improve its services.

Secure Data Storage

All data is stored on encrypted servers. Multi-layered security measures are in place to prevent unauthorized access.

Your Data, Your Control

At win 016, you can view, update, or request deletion of your information at any time. You are the owner of your data.

Opt-Out Option

You can opt out of marketing emails or SMS at any time — your preferences are always respected.

Transparent Policy

Win 016 has no hidden terms. Members are notified in advance of any changes to the Privacy Policy.

01

What Information We Collect

When you register and use win 016's services, certain necessary information is collected from you. This information is used solely to enhance your experience and ensure secure service.

Personal Identity Information:

  • Full Name (as per National ID)
  • Date of Birth (for age verification)
  • Mobile number (for contact and OTP verification)
  • Email Address
  • Current address

Identity Verification (KYC) Documents:

  • National ID (NID) or passport copy
  • Driving License (if applicable)
  • Selfie or live photo verification (in certain cases)

Financial Information:

  • Mobile banking number (bKash, Nagad, Rocket)
  • Transaction history & amounts
  • Deposit and withdrawal records

Usage Data:

  • IP address and device information
  • Browser Type & Operating System
  • Time spent on site & pages visited
  • Game history & betting records

Win 016 only collects information that is strictly necessary. Requesting unnecessary or excessive personal data goes against our policy.

02

How We Collect Information

Win 016 collects information through a number of methods, all of which are fully transparent and lawful.

The primary source of information for win 016 is what you provide directly through the registration form. Documents uploaded during KYC verification are also collected.

Some technical information is also collected automatically — such as the device you're logging in from, the browser you're using, and your IP address. This information is used to maintain security and prevent fraud.

Some data is also collected through cookies — see Section 05 for details. win 016 always keeps members informed about data collection practices.

03

Purpose of Data Use

Win 016 uses collected data only for specific, defined purposes. No information is used beyond its approved scope.

Data Type Purpose of Use Legal Basis
Name, address, date of birth Account Creation & Identity Verification Contract Performance
Mobile number, email OTP verification, communication, support Contract Performance
NID/Passport KYC verification, age confirmation Legal Obligations
Payment Information Deposit & Withdrawal Processing Contract Performance
IP & Device Information Fraud Prevention & Security Legitimate Interest
Usage History Service improvement & personalisation Legitimate Interest

Win 016 also uses your data to promote responsible gaming. If a member's playing patterns appear concerning, win 016 may proactively use that information to offer support.

04

Data Sharing Policy

Win 016 never sells your personal information to third parties. However, certain information may be shared in a limited number of specific circumstances.

Who we may share your information with:

  • Payment Providers: Relevant information is shared with bKash, Nagad, and Rocket to process transactions.
  • Game Software Providers: Limited data may be shared for the purpose of managing game sessions.
  • Regulatory Authorities: To comply with legal requests from licensing authorities or law enforcement agencies.
  • Anti-Fraud Services: With specialized security partners to detect and prevent fraud.

All third-party partners of win 016 are bound by strict confidentiality agreements and may only use your data for purposes explicitly authorised by win 016.

For international data transfers, win 016 ensures that adequate data protection measures are in place in the destination country. Data is never shared for marketing or commercial purposes without the member's consent.

05

Cookies & Tracking Technologies

Win 016 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

The cookies we use:

  • Essential Cookies: Required to maintain login sessions and ensure site security. Without these, the site will not function properly.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytical Cookies: Used to understand which parts of the site are most frequently visited. This data is collected in anonymous form.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features on win 016 to not work properly.

Win 016 does not use cross-site tracking or third-party ad trackers. Your browsing activity is not tracked across other websites.

06

Data Retention Period

Win 016 retains your data only for as long as necessary. Information that is no longer needed is deleted after a defined period.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Transaction Records 7 years after the last transaction (as required by law)
KYC Documents 5 years after account closure
Gaming history For the duration of the account + 2 years
Cookie Information Session cookies: until browser is closed / Persistent cookies: 12 months
Support conversations 3 years after resolution

After the applicable retention period, data is securely deleted or anonymized. If any data must be kept longer for legal reasons, the member will be informed.

07

Your Rights

As a win 016 member, you have full rights over your own data. Your rights are detailed below:

  • Right to Know: You may request to see what personal information we hold about you at any time.
  • Right to Rectification: You can update incorrect or outdated information at any time.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: You may object to your data being used for any specific purpose.
  • Data Portability: You may request a copy of your data in a readable format.
  • Marketing Opt-Out: You can opt out of promotional messages at any time.

To exercise any of your rights, email support@win016.bet or reach out via live chat. win 016 typically processes requests within 30 business days.

08

Children's Privacy

Win 016 is a platform strictly for adults. We do not knowingly collect or process the personal data of anyone under 18.

Age verification is mandatory at registration. If win 016 becomes aware that a minor's data has been collected inadvertently, the account will be closed immediately and all associated data deleted.

If you believe a minor has created an account on win 016, please notify us at support@win016.bet. We will take prompt action.

09

Changes to the Privacy Policy

Win 016 may update this Privacy Policy as needed. Any changes will be reflected by a revised "Last Updated" date at the top of this page.

Members will be notified in advance via their registered email or mobile number for any significant changes. Minor or technical updates may be published on this page only.

Continued use of win 016 after any changes will be considered acceptance of the updated policy. If you object, you may request to close your account.

10

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact the win 016 Privacy Team:

  • Email: support@win016.bet
  • Live Chat: Click the chat icon at the bottom right of any page on win016.bet.
  • Support hours: 7 days a week, 24 hours a day.

Win 016 will provide an initial response within 48 hours of a complaint being submitted and will endeavor to resolve it within 30 business days. For more information, please visit our FAQ Page & Terms & Conditions View.

Start Gaming Safely

Your data is secure — play with complete peace of mind!

Your privacy is fully protected at win 016. Register now and enjoy your favorite games on a trusted platform.

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